System Overview › Correspondence

Correspondence

Custom Correspondence, Simplified

Keep applicants, contractors, and staff in the loop with professional, program-ready correspondence—delivered the way you want, when you want. Whether it’s requesting missing documents, issuing notices, or releasing a contractor, our system handles it all.

Send Letters via Email or Print

Quickly generate and send letters to applicants or prime contractors—by email or hard copy—without leaving the system.

Create Letters for Any Purpose

Request additional application info, issue contractor release notices, send status updates, or deliver funding decisions. If you can name it, you can create it.

Use Templates or Start from Scratch

Choose from a library of editable templates, build your own letters from scratch, or let our team design custom templates for your program.

Merge Any Letter with One Click

Letters save as Word documents or PDFs automatically to the applicant’s folder. Merge a letter and attach it to an email in one click—complete with email addresses and subject line.

Personalized, Program-Specific

Each letter pulls directly from applicant or project data to ensure accuracy and relevance—no need to retype names, addresses, or case details.

Unlimited Letter Types

You decide what letters your program needs. Add new ones anytime and organize them by purpose, recipient, or workflow stage.

See It in the System

Correspondence in HousingOS